Spring Cafe Aspen

This cafe is great. It has clearly labeled vegan and gluten free items. We got the Not Your Every Day Nachos and the Vegan Poke Bowl. Both were yummy and the house made nacho cheese was especially good. They also had house nut milk for their Chai Latte. I had to get the lemon poppy seed muffin on the way out which was one of the most moist gluten free baked goods I have had. You order at the counter and they give you a number to bring to your table so you can choose where to sit. They have free Wi-Fi if you want to bring your laptop and work. The bathrooms are clean which is always a plus. There's one single on the first floor as well as gender neutral stalls in the basement.

I was a second time customer of Spring Cafe Aspen and heard about the restaurant due to its seed oil free environment. What I eat is super important to me. 2 days ago I dinned at the W 4th street location. I ordered a Latte, the nachos, and the Chickpea Hummus. I realized that I had ordered too much food so I immediately asked my waiter to pack the chickpea hummus meal to go. He took it away and placed it in an enclosed to-go container and in a brown paper bag stapled shut. I ate the nachos and latte onsite and I saved the chickpea pita meal for dinner tonight. That evening, as I took several bites into one half of the sandwich, I noticed a live white worm/maggot crawling along side the pita and actively “eating” the scraps of food. I immediately spit out the food, took pictures, threw the meal away, and called the restaurant mortified by what I saw. I spoke with Eric who said to email holly the manager with my complaint. By sharing my name, he was able to pull up my order in the system. I emailed my complaint to the manager named Holly sharing the below photos requesting a full refund, but never heard back. I’ve called twice but the manager never seems to be around. I will never eat here again due to the unsanitary food environment and poor customer service. It’s been 2 days and I never heard a response from the restaurant. This has never happened to me before. I am very grossed out by what I saw, and could have ingested. I will never eat here again.

2nd visit , unfortunately very understaffed. Waiter is wonderful, but can’t run the entire restaurant by himself.

Cashier is deaf

Juice was good, the falafel wrap was not, the place could use a routine clean-up, and the prices are outrageous when compared to the quality of food.

I’m trying to find something nice to say… The coffee was terrible, the food was mediocre. And to add additional injury, I paid as though I was eating fine dining. What a waste.

burger sec, pas salé, personnel mou, vraiment cher, juste bon smoothie

La nourriture est sèche y’a que les smoothies qui sont bons en plus c’est trop cher et le personnel est mou

Waited 45 minutes for a 5/10 $13 smoothie. Extremely overpriced. You’re not paying for the food quality or service, so who knows where the money goes?